"We’re really pleased with our experience with Aurora Glazed Rooms.From the design stage with Andrew through to the construction, managed by Matthew, communication has been excellent. There has been a real sense of transparency throughout the project, and we’ve always felt kept in the loop about what was happening and what to expect.I’m not great at making decisions, particularly when there are so many choices involved in a project like this! The team were patient and helpful, offering suggestions and guidance without making us feel pressured.The whole team have been a pleasure to have around. They arrived when they said they would, were respectful of our home and, importantly for us, took great care to make sure our pets remained safe and secure.Whenever plans did need to change, we were kept informed, and when a few unexpected discoveries came up during the build, Matthew found solutions and reassured us about how things would be dealt with.Everyone was approachable, pleasant and professional, and we became very comfortable having the team around our home.We really want to acknowledge how hard-working everyone on the team has been. They worked incredibly hard throughout the whole build, including during some particularly hot weather when the conditions were far from easy. Despite that, they remained committed to keep everything moving forward. We’re genuinely very grateful for all their hard work and the effort they put in to create our extension.The finished project has been completed to a high standard, and we’ve had comments from other, independent contractors about the quality of the workmanship, which has been lovely to hear and gives us even more confidence that we made the right choice.Overall, we wouldn’t hesitate to recommend Aurora Glazed Rooms. We’re delighted with the finished extension, but just as importantly, we really appreciated the way the team looked after us throughout the process. Good communication, transparency, patience and quality workmanship made what could have been a very stressful experience feel well managed from start to finish.Thank you to everyone at Aurora for all your hard work!!"